Office Monday to Friday, 8:00 AM to 5:00 PM. Call 800-813-3251

Serving Duval, Clay, St. Johns, Nassau and Baker Counties

Anchor Haven Home Care

Good company, and a hand around the house.

Non-medical homemaker and companion care for older adults across Duval, Clay, St. Johns, Nassau and Baker Counties.

An Anchor Haven caregiver leaning in to talk with an older woman at home, both of them smiling.

Regulated by Florida AHCA

Homemaker and Companion Services providers answer to the Florida Agency for Health Care Administration under s. 400.509, F.S., which is what fixes the boundaries described below.

Scheduled around your day

The office is open Monday to Friday, 8:00 AM to 5:00 PM. Care itself runs 24 hours a day, 7 days a week, based on need and caregiver availability.

Checked before they arrive

Background screening and verified work history are finished before anyone is assigned to a home.

What we do

Everyday support, from a face your family gets to know

We keep the same caregiver, or a small consistent group of caregivers, with each client wherever we can. Familiarity is most of what makes this work.

A caregiver with her hand resting gently on an older woman's shoulder as they talk on the sofa.

Companionship and conversation

Someone to talk with, share a meal with, play cards with, and notice when something seems off.

A caregiver and an older woman preparing a salad together at a kitchen counter.

Meal planning and preparation

Shopping, cooking and serving meals the way your family actually eats.

Light housekeeping and laundry

Tidying, kitchen and bathroom surfaces, trash, washing, folding and changing the bed linens.

Errands, shopping and rides

Groceries, the pharmacy counter, and a ride to appointments with someone who waits.

Medication reminders

A spoken reminder that it is time. We never handle, sort or give medication.

A caregiver taking notes beside an older woman holding a mug during a check-in visit.

Safety supervision and check-ins

An attentive presence in the home, clear walkways, and a call to you when something about the day changes.

See every service in detail

Getting started takes one phone call

No assessment fee, no obligation, and no contract until you have seen the plan in writing.

Tell us what is going on

Call the office or send the form. We ask a few questions about the household and the help you are looking for, and we tell you honestly whether we are the right fit or whether you need a licensed provider instead.

We visit, at no charge

We come to the home, meet the person the care is for, and write down the exact tasks we will do and how often. You and your family help build that list.

Care starts on your schedule

You sign a written service agreement first, so the tasks, the hours and the hourly rate are all agreed before a caregiver ever starts. Change the plan whenever the need changes.

A caregiver reading aloud from a book beside an older woman on a sofa.

Familiar company for someone living with dementia

Alzheimer's disease and other forms of dementia make an unfamiliar face hard work. So we keep the same caregiver with the same client, at the same time of day, for as long as we can manage it.

What that looks like in practice is conversation, gentle redirection when the day gets confusing, a hand with the household routine, and steady safety supervision. It does not include hands-on personal care, because that sits outside what we are registered to do.

Where we work:

  • Duval
  • Clay
  • St. Johns
  • Nassau
  • Baker
Clear boundaries

What we do, and what we will not do

Our registration covers companion services and homemaker services. Anything that counts as personal care or skilled care belongs to a licensed home health agency or nurse registry, and we would rather tell you that on the first call than halfway through a visit.

Our caregivers do

  • Companionship, conversation and outings
  • Light housekeeping, laundry and linen changes
  • Meal planning, preparation and serving
  • Grocery shopping and errands
  • Transportation and waiting through appointments
  • Spoken medication reminders
  • Safety supervision and dementia companionship

Our caregivers do not

  • Bathe, dress, groom or help with toileting
  • Lift, transfer or physically help someone walk
  • Feed a client by hand
  • Handle, sort, pour or give any medication
  • Take vital signs, dress wounds or give injections
  • Provide nursing, therapy or any skilled service

If any of that is what your family needs, tell us anyway. We will point you to a licensed provider who can help.

The person who walks through the door has been checked

Letting someone into a parent's home is the hardest part of this decision. Here is what happens before that ever occurs.

  • Employment and contract history submitted in full, then verified with the former employers themselves, as s. 400.509, F.S. requires.
  • Background screening submitted through the AHCA Care Provider Background Screening Clearinghouse, reviewed before any duties begin.
  • Orientation completed before a first assignment, covering our non-medical scope, client rights, confidentiality and mandatory abuse reporting.
  • A signed code of conduct that forbids accepting gifts, tips or loans from any client.
  • Ongoing supervision, check-in calls with you, and a written record of every visit.
Four Anchor Haven caregivers in navy uniforms standing together in a home entryway.

Questions families ask first

Do you provide bathing or help getting dressed?

No. Bathing, dressing, toileting, transfers and hand feeding are personal care, and personal care sits outside a Homemaker and Companion Services registration. If that is what your family needs, call us anyway and we will refer you to a licensed home health agency or nurse registry.

What does it cost?

We are private pay, billed by the hour. The rate is quoted before you sign anything and written into your service agreement, so nothing on an invoice will be a surprise. Call the office for current rates, since they depend on the schedule and the county.

Can we have the same caregiver every time?

That is what we aim for, and it matters most for clients living with dementia. When your regular caregiver is sick or on leave we arrange a backup rather than cancel, and we brief that person on the service plan before the visit.

How quickly can care start?

It depends on the schedule you need and caregiver availability in your county. The honest answer comes on the first call. What has to happen first is the home visit and a signed service agreement, and neither of those takes long.

Read all the questions

Tell us what your family needs

Send a short note and we will call you back, usually the same business day. Or ring the office and speak to someone now.

Looking for caregiver work rather than care? See what it is like to work here.